Privacy Policy

Information We Collect

Information You Provide

• Contact Information: Name, email address, phone number, company name
• Project Information: Project requirements, technical specifications, business goals
• Communication: Messages, feedback, and other communications with our team

Information We Collect Automatically

• Usage Data: Pages visited, time spent on site, referral sources
• Device Information: IP address, browser type, operating system
• Cookies: Essential cookies for site functionality and analytics (with your consent)

Legal Bases for Processing (GDPR)

• Contract: Processing necessary to perform our contract with you.
• Legitimate Interests: Improving services, ensuring security, preventing fraud.
• Consent: For marketing communications and non-essential cookies/analytics.
• Legal Obligation: Compliance with laws, regulatory requirements, tax and accounting.

How We Use Your Information

• Provide and improve our software development services
• Communicate about projects, updates, and support
• Analyze website usage to improve user experience
• Send relevant information about our services (with your consent)
• Comply with legal obligations and protect our rights

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in these limited circumstances:

• Service Providers: Hosting, analytics, communication and collaboration tools
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In the event of a merger, acquisition, or sale of assets

Data Security

We implement industry-standard security measures to protect your information:

• Encryption of data in transit and at rest (where applicable)
• Regular security audits, updates, and vulnerability management
• Access controls, authentication, and least-privilege principles
• Secure development practices and incident response procedures
• Reputable cloud hosting providers

Your Rights

Depending on your location and applicable law, you may have the right to:

• Access: Request a copy of your personal information
• Rectification: Correct inaccurate or incomplete information
• Erasure: Request deletion of your personal information
• Restriction: Request restriction of processing
• Portability: Receive your data in a structured, commonly used format
• Objection: Object to processing, including for direct marketing
• Withdraw Consent: At any time where processing is based on consent

How to Exercise Your Rights

Send your request to privacy@softdab.tech. We may need to verify your identity before responding. You can also review our Data Processing Addendum (DPA) for more details.

Data Retention

We retain your information only as long as necessary to provide our services and comply with legal obligations. Contact information is typically retained for 3 years after our last interaction; project data may be retained longer for support or legal purposes.

Cookies

We use essential cookies for site functionality and analytics cookies (with your consent). You can control cookies through your browser settings. For more details, see our Cookies Policy (if available).

International Transfers

Your information may be transferred to and processed in countries other than your own. Where such transfers occur, we implement appropriate safeguards (e.g., Standard Contractual Clauses and, if applicable, the UK Addendum).

Children’s Privacy

Our services are not directed to children under 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us to request deletion.

Data Controller vs. Processor

For our website and marketing operations, SoftDAB is the data Controller. When we provide software development services to clients, we typically act as a Processor, processing personal data on behalf of the client under the terms of our DPA.

CCPA/CPRA Notice for California Residents

If you are a California resident, you have specific rights under the CCPA/CPRA, including the right to know, delete, correct, and opt-out of sale or sharing of personal information. We do not sell your personal information.

• Right to Know: categories and specific pieces of personal information collected
• Right to Delete: request deletion of personal information (subject to exceptions)
• Right to Correct: correct inaccurate personal information
• Right to Opt-Out: of sale or sharing of personal information (not applicable — we do not sell)
• Right to Non-Discrimination: for exercising any of your rights

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through our website. The "Last updated" date at the top indicates when changes were made.

Contact Us

If you have questions about this Privacy Policy or want to exercise your rights, please contact us:

For EU/EEA residents, you may also lodge a complaint with your local supervisory authority. In Ukraine, contact the Ukrainian Parliament Commissioner for Human Rights.